Shipping Policy


 

Shipping costs

Transport costs are at the expense of the purchaser. 

 

Price: Prices are shown in Canadian dollars (CAD $).

All prices include taxes.


Shipping in Canada
Items are shipped Canada Post with tracking. From the time they
are shipped they will arrive in 3-5 business days. 

Shipping in the U.S.A.
Your order is shipped Canada Post with Tracking From the time it
is shipped it will take 6-8 business days. 

Duties & Customs for outside of Canada
Customs charges are the responsibility of the buyer.

For customs information including any fees that may be incurred on your end before
purchasing please check with your local post office or on the web.

Every country varies.

Forms of payment accepted

The buyer can pay using the PayPal service, using a credit card or gift card purchased on the site.

 

Security confidential
Bank details (credit card) are encrypted during the transaction (SSL technology).

 

 

 

RETURN - EXCHANGE - REFUND:
 
If you aren't completely delighted with your art, you can return it within 30 days for a refund.

Please email nathalie-freniere@hotmail.com to arrange a return. Shipping fees are not refundable.
 
The refund is made once the work is returned to the artist.
 
No charge is applied if there is an exchange of artwork.
 
The return or exchange is at the expense of the purchaser.
 
The return of the work must be in its original packaging and in good condition including the certificate of authenticity.